Most agencies don’t fail because they can’t get clients. They fail when they start growing.

Karim has seen it happen over and over. That 8 to 15 person range where everything that used to work just stops. Hiring outpaces training, scope starts slipping, margins get tight, and suddenly you’re managing fires all day instead of leading.

He’s been running Crowd Favorite, widely recognized as the original enterprise WordPress agency, for over 15 years. He’s scaled through every stage and knows exactly where the cracks show up.

In this session, Karim breaks down how to stabilize your margins, tighten your offers so scope creep stops draining you, build repeatable services that create real recurring revenue, and structure your team so you’re not the bottleneck. He’ll also get into where AI actually fits into your workflow right now without overpromising to clients.

If you’re in that in between stage where you’re growing but feeling the cracks, this is the session you need to be at.