Andrew Palmer:
Customer Success Manager for Agencies, Atarim – As a Customer Success Manager for agencies, Andrew brings nearly three decades of experience spanning creative, web, and digital strategy. His role is to help agencies streamline workflows, enhance collaboration, and maximize efficiency with Atarim. Andrew bridges the gap between tools and real-world agency needs, ensuring that teams can focus on delivering great work rather than chasing feedback. With firsthand agency experience, he understands the daily challenges and offers tailored solutions, not just support. His goal is simple: to empower agencies to work smarter, scale faster, and build stronger client relationships.
Mark Weisbrod:
CEO, Greyd GmbH – Mark is CEO of Greyd, the German software company behind Greyd.Suite. He’s a seasoned entrepreneur and manager and has +10 years of experience in building digital businesses. He’s all about developing effective sales processes.
Boris Zarev:
Head of Support, WP Umbrella – As Head of Support at WP Umbrella since September 2023, Boris Zarev brings over eight years of experience in the web hosting industry, focusing on enhancing customer onboarding and support processes. Recognizing the challenges agencies faced when migrating to WP Umbrella, Boris initiated and implemented a free migration service, significantly streamlining the transition for clients. His proactive approach has not only improved customer satisfaction but also allowed the development team to focus more on feature releases and platform improvements.
James Webb:
Chief Operations Officer, BigScoots – James Webb is the Chief Operations Officer at BigScoots, a managed hosting service provider specializing in the WordPress ecosystem. With over 15 years of experience in the managed web hosting industry, he has held leadership roles such as Chief Operating Officer at MXOtech, Inc., and Steadfast.net, as well as Vice President of Operations at WiredTree. James co-founded FlashFlashRevolution, Inc., serving as CTO and contributing to its growth to over 1.8 million members.