The agency space is extremely competitive, with our core purpose helping businesses scale and become more profitable – which then flows down into our own goals for scaling and profit. However, the most significant discipher in an agency’s profit margins and scalability will not come through new sales techniques, ad buys, or marketing campaigns. 10X growth comes from HOW an organization is run. The hidden costs of poor culture, strategy, standards, and systems are the most significant roadblocks and killers of both profit and scalability. In this no-fluff, direct-to-the-point talk, we’ll unpack actionable insights that each agency can implement.