Resources to grow a better agency.
Field notes on running an AI-powered web agency: growth, automation, real client work, and what we are learning as we build.
Running An Agency
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Roles vs. Responsibilities: What’s The Difference?
Small agency owners often require employees to be flexible and wear many different hats during the day. Most are quick to acknowledge that they take on
Vito Peleg
9 min read
Employee Offboarding Process: A Step-By-Step Guide
You may have read quite a bit about onboarding new employees, but equally important is making sure that they’re able to exit smoothly. That’s what employee
Vito Peleg
6 min read
Consulting Fees – Flat Rate vs Hourly Billing
We all love getting paid, right? And as an agency owner, getting paid by the client is a fairly important part of the business. But there’s
Vito Peleg
8 min read
How Industry-Leading Agencies Approach Client Reporting
Client reporting might not be the most glorious part of your job as an agency owner, but it’s still incredibly important. The format and the frequency
Vito Peleg
9 min read
Project Communication Plan Examples, Template, & How To
A project communication plan is one of the most effective documents that helps companies keep everyone on the same page, and ensure that projects are completed
Vito Peleg
7 min read
Building Trust With Clients – The Key to a Great Relationship
Building trust with your clients is an essential part of the relationship between you and your customers. It can be hard to get people to trust
Vito Peleg
9 min read
The Guide To Onboarding The First Project Manager in Your Agency
Your first project manager is a huge step for your agency. Hiring an experienced, talented person to oversee your team is essential for growing and scaling
Vito Peleg
12 min read
What Is User Centered Design & Why It Matters
One of the first questions that we ask ourselves when designing a new product or a new feature is to figure out who will use it.
Vito Peleg
9 min read
How to Fire a Client (The Right Way)
If you’re having trouble with a difficult client and considering firing them, you’ve come to the right place. Everyone who’s been freelancing or running an agency
Vito Peleg
10 min read
The 30 Essential Testimonial Questions to Ask Your Clients
If you see an advert on the side of a bus for a product you may be interested in, and a friend of yours recommends a
Vito Peleg
22 min read
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