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Managing Your Account Settings in Atarim

Configure your workspace once — brand, AI context, permissions, email, and integrations — so every project and client that follows inherits it automatically.

Atarim team Updated 28 Jul 2026 · 21 min read
Getting Started
The Atarim settings screen with all five sections in the sidebar
Before you start

Relevant for

  • Account Holders and Administrators who can reach every page in Settings
  • Agencies configuring a new workspace for the first time
  • Team Members and Collaborators who see a reduced set of pages by default
  • Anyone troubleshooting why a setting isn't visible or isn't taking effect

Required knowledge

  • None for most pages.
  • Inbox Setup assumes you can add DNS records at your domain host.
  • The Stack assumes you know which WordPress plugins your team standardises on.

Tools & resources needed

  • An Atarim account with access to Settings
  • Logo at 180×45px, favicon at 50×50px, workspace icon at 124×124px — for white labeling
  • Access to your domain's DNS records — for Inbox Setup
  • The Atarim plugin installed on any WordPress site you want The Stack to scan

Account settings are where you configure everything that applies across your whole workspace — how the AI understands your agency, what your clients see, who on your team can do what, which emails go out, and which outside tools Atarim connects to. These are global settings that flow through to every project attached to your dashboard, rather than something you configure project by project.

That makes Settings the highest-leverage half hour in Atarim. Most of it is a one-time job, and most of it only applies to what happens after you save it — which is why doing it before your first client invite saves re-doing work later.

In this guide, you'll learn what each of the five sections controls, the exact click path to every setting, and how to tell whether a change actually saved.

What Can You Configure?

Settings is organised into five sections in the left sidebar:

  • AI Web Agency — Agency Brief, Upsell Machine, The Stack, Context Files, Credits & Usage
  • Workspace — White Label, User Permissions, Settings & Access, Security
  • Communication — Email Settings, Inbox Setup, Notifications, Responses & Prompts
  • Connected Apps — Atarim MCP, Integrations
  • Account — Workspaces, Personal Settings, Account & Billing
Note
What you see depends on your role, your permissions, and your plan. Settings is switched off in the main navigation by default for Team Members and Collaborators, and The Stack is visible only to the Account Holder and Administrators.

Step-by-Step Guide

Step 1: Opening Your Account Settings

Everything in this guide is reached the same way. Settings opens on Agency Brief by default, with the settings menu on the left and the selected screen on the right.

  1. Log in to your Atarim account.
  2. Select Settings in the navigation bar.
  3. In the menu on the left, find what you need under one of the five headings — AI Web AgencyWorkspaceCommunicationConnected Apps, or Account.
  4. Select it. The row highlights in purple and that screen opens in the panel on the right.
  5. To find something fast, type into the Search settings… field at the top of the menu. The list filters as you type and headings with no matches are hidden.
Atarim Settings screen showing the settings menu on the left and the Agency Brief panel on the right. Users can browse settings by category or use the Search settings field to quickly find an option.
Tip
Each page also has its own address, so you can bookmark or share a direct link — for example /settings?tab_flag=upsell for the Upsell Machine, or /settings?tab_flag=security for Security.
 
Note
Personal Settings is the one exception — selecting it leaves Settings entirely and opens your own user record under People, rather than loading a screen on the right. If you open a link to something you don’t have permission for, Atarim redirects you to Settings & Access rather than showing a blank panel.

The Settings Panel and Its Five Sections

Step 2: Setting Up Your AI Web Agency

This section is what your AI reads before it does anything — your brand, your services, your preferred tooling, and your supporting documents. Discover Agency Brief: Building Your Brand Kit

Agency Brief

Your brand snapshot: what your business is, who it speaks to, how it sounds, and what it looks like. Atarim introduces it on screen as “Set up your project brief — start with your website URL and I’ll draft a project brief you can review and edit below.”

  1. Under AI Web Agency, select Agency Brief.
  2. Under Project Brief Source:, enter your website address.
  3. Select Generate Brief. The AI reads your site and drafts a brief you can edit.
  4. Review the four tabs — Project OverviewBrand AssetsBrand GuidelinesBusiness Details — and correct anything that doesn’t fit.
  5. Select Save Changes.
Enter a website URL to generate the project brief.
Generate the project brief and brand kit.
Building the project brief from the website.
Review the generated project overview.

Generate a Brief Straight From Your Website

Tip
The toggle at the top right switches to Advanced Brief, which swaps the guided tabs for the raw fields behind them: Brand Name, Project Type, Target Audience, Tone of Voice, and Add Custom AI Guidelines. Use it when the generated brief can’t express something specific about your brand.
Warning
Once you switch to Advanced Brief, only the Advanced Brief content is used for AI responses and the visual brief can no longer be displayed. Switching back may lose some or all of the detail you entered.

Upsell Machine

“Describe your agency’s services and areas of expertise. The AI uses this to identify opportunities for your team and to know when to bring you in rather than act autonomously.” Two fields, no other configuration screen. Inside The Upsell Machine: Turning Client Requests Into Billable Work

  1. Under AI Web Agency, select Upsell Machine.
  2. Fill in Agency Profile — who you are, the services you offer, and the work you do best. This is the text the AI matches client requests against, so be specific.
  3. Fill in Rates & Pricing Context — for example an hourly development rate and a typical project price.
  4. Select Save Changes.
Enter your agency profile and pricing context for the Upsell Machine.
Save your Upsell Machine settings.

Agency Profile and Rates Drive Opportunity Matching

Recommendation
Fill this in on day one, not when you’re ready to start selling. The AI reads it to decide when to escalate to you rather than act autonomously — which matters from your very first client request. An empty Rates field breaks nothing; price estimates are simply omitted.

The Stack

“The plugin that fulfils each functional category on this workspace. This is reference data for Atarim workflows and AI, configuring it never installs anything.” Fourteen categories, each with an Atarim default. Get Started With The Stack: Mapping Your Preferred Plugin to Each Functional Category

Review the recommended plugins for each Stack category.
Category What it covers Atarim default
SEOOn-page SEO, meta tags, sitemaps, content analysisYoast SEO
SecurityMalware scanning, firewall, login protectionWordfence
BackupsScheduled backups and restore pointsJetBackup
PerformancePage, object and browser caching plus minificationW3 Total Cache
ImagesImage compression and WebP conversionShortPixel
DatabaseDatabase cleanup and table optimisationWP-Optimize
AnalyticsGoogle Analytics integration and reportingMonsterInsights
FormsContact and lead-capture formsWPForms
EmailEmail marketing automation and CRMFluentCRM
UptimeUptime monitoring and site statsJetpack
HeatmapsSession recordings and heatmapsMicrosoft Clarity
eCommerceStore, products, cart and checkoutWooCommerce
Redirects301/302 redirects and 404 trackingRedirection
Page BuilderDetection only — no default is setGutenberg assumed

Each category shows a badge telling you where its value came from: Installed on siteWorkspace defaultAgency defaultRecommended & TestedCustom, or Not configured. To change one, select the plugin name to open the picker, then choose a recommended plugin, search the WordPress directory, or pick from plugins detected on the site.

Fourteen Categories With Their Resolved Plugin

Warning
The Stack only applies to WordPress sites with the Atarim plugin installed — detection and installs both require the connected plugin. Without it, entries stay unconfirmed.

Context Files

“The more context you add, the smarter the support. Upload brand guidelines, tone of voice docs, or agency briefs as PDF or TXT, and we use them to sharpen both page reviews and AI chat replies.”

  1. Under AI Web Agency, select Context Files.
  2. Drag files onto the dashed upload area, or select Choose files.
  3. Confirm they appear in the grid below — new files carry a New badge.
  4. Select Save Changes to store them
Upload context files to improve AI responses.
Confirm the context files were uploaded successfully.
Warning
Only PDF and TXT are accepted, and uploads are staged until you save. A file showing the New badge has not been stored — navigate away at that point and it’s lost.

Credits & Usage

Overview

Credits are what every AI action actually costs. This screen shows your Used Credits bar and a running log of individual consumption events. Explore Credits & Usage: Tracking What Your AI Team Spends

Credit Balance and Usage

  1. From the main dashboard, select Settings.
  2. Under AI Web Agency, select Credits & Usage.
  3. Review the Used Credits bar, and the log below it, each entry naming its source, how long ago it ran, and its exact credit cost.
  4. Select Add More Credits next to the usage bar whenever you need to top up directly.
Review your credit usage and individual credit costs.
Tip
Each entry in the usage log names its source — check here first if credit usage feels higher than expected, rather than guessing which workflow is consuming credits.

Step 3: Configuring Your Workspace

White Label

“Rebrand the Atarim client interface by changing the main color, logo, and icon.” The Atarim logo is replaced across the project frontend — bottom bar, sidebar, notification emails, and every other element carrying it.

  1. Under Workspace, select White Label.
  2. Under Replace the Atarim logo, select Upload image and choose a 180×45px image.
  3. Under Replace the Atarim favicon, upload a 50×50px image.
  4. In Change the logo link, enter the address your logo should point to.
  5. Under Change the main color, type a hex value beside the swatch or select Select a color. The Atarim default is #6D5DF3.
  6. In Change the tutorial video, paste a link to replace the default client tutorial video, or leave it empty.
  7. Select Save Changes.
Customize your workspace branding in White Label settings.
Your White Label logo carries through to invitation emails — recipients see your agency’s branding, not Atarim’s.
Agency’s custom favicon while a site is open in Collaborate

Rebrand the Client Interface With Your Own Assets

Links from YouTube, Vimeo, Loom, Wistia, Dailymotion, Streamable, Vidyard, Awesome Screenshot and Google Drive convert to an embeddable player automatically. Reset White Label Settings, near the bottom, reverts everything to Atarim’s defaults in one action.

Tip
Do this before your first client invite — the logo and color changes apply to notification emails and the client interface going forward, not retroactively.
Warning
Nothing here applies until you select Save Changes — a preview alone doesn’t save. And Remove mention of “Atarim” also removes your customers’ ability to sign up, so only turn it on once your own branding and client-acquisition flow are in place.

User Permissions

“Enable or disable features for each Atarim user type to override the defaults and shape your workflow.” A grid of capabilities down the left and five roles across the top: OwnerAdministratorTeam MemberWebsite OwnerCollaborator. Understanding User Roles and Permissions in Atarim

Enable or disable features for each Atarim user type to override the defaults and shape your workflow.

  1. From the main dashboard, select Settings.
  2. Under Workspace, select User Permissions to see the capability table across five roles: Owner, Administrator, Team Member, Website Owner, Collaborator.
  3. Toggle any capability per role.
Capability What it allows Default
Assign Users On TasksAssign teammates so the right person gets notifiedAll roles
Change Status and PriorityKeep boards and workloads accurateAll roles
View Auto Screenshot on tasksSee the screenshot captured at task creationAll roles
View More Info on TasksBrowser, screen size, page URL, creatorAll roles
Delete tasksRemove tasks and their comments for everyoneAll roles
Create Annotated ScreenshotDraw and comment directly on screenshotsAll roles
AI ChatUse the AI assistant inside task conversationsAll roles
Trigger Clarity TestScore how clear a task is and suggest fixesAll roles
Show MeThe in-task AI walkthrough actionAll roles
Do ItThe in-task AI execution actionOff for Collaborator
Color Coded StickersColour-coded task stickers on the pageAll roles
Display Number on Completed TasksShow the task number on completed itemsAll roles
Keyboard ShortcutsFaster navigation while collaboratingAll roles
AI Mode by Default in TasksOpen new tasks with AI mode already onOff for Collaborator
Note
These are workspace-wide defaults. Every project also has its own access controls in the project’s Share panel, where you can invite guests and clients, and — if you’re an administrator on that site — set general access and choose who can view it from the Manage Access tab.

Capability Grid Across the Five Roles

Note
There’s no Save button and no undo — each checkbox saves as you change it, showing an Updating… badge then a Saved! badge. These are workspace-wide defaults; every project also has its own access controls under Manage Access.

Settings & Access

Holds two things: your theme preference — Light ModeDark Mode, or System Preferences, applied instantly — and the identity and membership of the workspace you’re in. Rename your space, write a description, replace the 124×124px icon, then select Save changesAdd Team Members invites someone new, and the table below lists each member with their role and an access toggle.

  1. From the main dashboard, select Settings.
  2. Under Workspace, select Settings & Access.
  3. Pick a default Theme — Light Mode, Dark Mode, or System Preferences.
  4. Under Workspace, rename your space, write a workspace description, and replace the workspace icon (124×124px).
  5. Review the team table below — each member’s role and an Access on/off toggle — and select Add Team Members to invite someone new.
Choose a theme and update your workspace details.
Switch the workspace to Dark Mode.
Add team members to the workspace.
Note
These settings are for your global setup, which then flows through to the projects attached to your dashboard — not something you configure per project.

Security

Control how your team authenticates and how long sessions stay active. These policies apply to everyone in your workspace. See How to Enable Two-Factor Authentication

  1. From the main dashboard, select Settings.
  2. Under Workspace, select Security.
  3. Toggle Two-Factor Authentication to enforce it across your whole team — the screen shows a live count of how many users currently have it enabled (e.g. “0/67 Users Enabled 2FA”).
Warning
Inform your team before enabling this — it affects every user’s login the moment you turn it on. The switch doesn’t flip until you complete verification yourself, and the emailed code is valid for 15 minutes only.

Step 4: Setting Up Communication

Until Inbox Setup is complete, selecting Email Settings, Inbox Setup, or Notifications all open the four-step wizard instead of the normal pages. A Back to Email Settings button beneath it skips out. This is expected, not an error.

Email Settings

“Choose the sender name and email address that will be associated with your Atarim account, this will allow you to white label the email features and notifications, and leverage the built in Email Support Desk.”

  1. From the main dashboard, select Settings.
  2. Under Communication, select Email Settings.
  3. In From Name, enter the name emails should be sent from.
  4. In Inbox Email Address, enter the address. It’s validated when you click away.
  5. Write your Email Signature — it’s appended to every email you send from your workspace.
  6. Select Save Changes.
Configure the sender details and email signature.

Sender Name, Address and Signature

Email Signature requires a higher plan than the rest of this page. If yours doesn’t include it, the editor is read-only and the label carries an upgrade badge; the other two fields stay editable.

Inbox Setup

“Follow the steps below to set up your inbox address, verify your domain, and configure your email signature and notifications so we can send emails on your behalf.” Move between the four steps with Prev and Next. Get Help Adding DNS Records to Verify Your Domain

  1. Email Setup. Enter From Name and Email, the address you’ll forward from. Both required.
  2. Domain Verification. Copy the Forwarding Email Address and set up forwarding from your own inbox to it.
  3. Select Verify Forwarding. Once confirmed it changes to Verified with a tick.
  4. Expand DNS Records and copy each into your host’s DNS settings. The table gives Record Type, Host, Value, Priority and TTL, with a Verified column showing a tick or cross per record.
  5. Select Verify DNS Records.
  6. Email Signature, then Notifications to finish.
Complete Inbox Setup to access your Communication settings.

Forwarding Address and DNS Records

Tip
DNS changes can take up to 48 hours to propagate. A failed verification right after adding records doesn’t necessarily mean something’s wrong — wait, then verify again.

Notifications

Choose which email notifications your workspace sends. These are the workspace defaults, and each user can still fine-tune their own preferences from their profile. Email Notifications: Controlling What Your Workspace Sends

  1. From the main dashboard, select Settings.
  2. Under Communication, select Notifications.
  3. Under Additional recipients, add any shared addresses (comma-separated, e.g. a support inbox) to receive a copy of every notification on top of the workspace users.
  4. Toggle any of six notification types on or off: every new task, every new comment, a task marked complete, every status change, a rolling 24-hour report, a rolling 7-day report.
Choose the workspace email notifications and additional recipients.

Additional recipients sends a copy of every notification to the addresses you list, separated by commas, on top of the workspace users. This requires a higher plan.

Note
This page has no Save button — changes save automatically. Turning a notification off here turns it off for everyone; individual users can narrow their preferences further but can’t re-enable something disabled here.

Responses & Prompts

One saved-text library serving two different jobs: write it once, reuse it forever. Responses go to your clients and team; prompts go to your AI experts. Reply Faster With Canned Responses

  1. From the main dashboard, select Settings.
  2. Under Communication, select Responses & Prompts.
  3. Select + Add a Canned Response, give it a name, and write your message.
  4. Toggle “Is this a prompt for your AI experts?” — off means it’s a response your team sends to clients; on means your AI experts can run it anywhere you talk to them.
  5. Switch to the Templates tab for ready-made starting points instead of writing from scratch.
Create and manage reusable canned responses and AI prompts.
Turn the canned response into an AI prompt and choose which experts can use it.
Tip
Turning on the prompt toggle when editing an entry reveals an extra section where you choose which AI experts can run it. Switch to the Templates tab for ready-made starting points.

Step 5: Connecting Your Apps

Atarim MCP

“Connect Atarim to your AI coding agents over MCP. One connection exposes every site in this workspace to Claude and Codex, so client requests become executed work.” Learn More About Atarim MCP: Connecting Claude, Codex, and Other Coding Agents

  1. Under Connected Apps, select Atarim MCP.
  2. Under Connect an agent, select ClaudeCodex, or Other.
  3. Under Server URL, select the copy icon. A confirmation reads Server URL copied to clipboard.
  4. Paste the URL into that agent’s own MCP configuration.
Agent options for Claude, Codex, or Other and a Server URL to copy into the selected agent’s MCP configuration.
Note
The Server URL is read-only and identical for every agent — the selector points you at the right instructions rather than generating a different URL. Your MCP token inherits this workspace’s permissions, so agents can only act on sites you already have access to.

Integrations

“Based on the tool, the integration approach may differ. If you’re looking for automated integrations, automation tools like Zapier, Integromat, Pabbly or Webhooks. The other, native, integrations allow for deeper connection to your tools for better workflow.”

Available in this order: Chrome Extension, WordPress Plugin, Figma, Zapier, Pabbly, Make, Dollie, ClickUp, Slack, Asana, Jira, Teamwork.com, MainWP, Rocket, Basecamp, Trello, and Monday. For Zapier, Pabbly, Make and Dollie, toggle on then copy the API Key into that tool’s connection screen. For the rest, toggle on and follow that tool’s authorisation prompts. See All Integrations

  1. From the main dashboard, select Settings.
  2. Under Connected Apps, select Integrations.
  3. Click through to the Chrome Web Store or WordPress Plugin Store for those two, or toggle Figma, Zapier, Pabbly, Make, or Dollie on directly.
  4. Zapier, Pabbly, Make, and Dollie are API-key based — copy the API key shown once toggled on and paste it into that tool’s own connection screen. Figma connects via its own plugin store instead.
Warning
Treat the API key like a password — anyone with it can connect to your workspace data from that tool.

Step 6: Managing Your Account

Workspaces

“Workspaces provide an easy way to manage multiple brands, teams, and clients.” The table lists each workspace by Workspace Name, its Team Members count, and Quick Actions. Use Add Workspace to create a new one, or the edit action on a row to change an existing one. Deletion happens on that workspace’s Settings & Access page. See How to Add and Manage Workspaces

Workspaces provide an easy way to manage multiple brands, teams, and clients.

  1. From the main dashboard, select Settings.
  2. Under Account, select Workspaces to see every workspace you belong to — name, team member count, and a quick Edit action.
  3. Use + Add Workspace to create a new one.
Workspace Settings screen showing the workspace list, team member counts, quick actions, and the option to add a new workspace.
Tip
Use a separate workspace for genuinely separate businesses or brands — not for organizing individual clients, which belongs under Clients instead.

Personal Settings

Selecting this takes you out of Settings and into your own user record under People. Four tabs: User SettingsActivity FeedAssigned Projects, and Pending Invites. User Settings holds your avatar, role, assigned-task notifications, password, two-factor authentication, revoke access, and your level of experience — which scales how the AI explains things to you.

Personal Settings option under the Account section
Note
This is your individual profile, separate from any workspace-wide setting. Changing your Level of experience only affects how the AI explains things to you, not to your teammates.

Account & Billing

Your plan and price, licence count, and usage bars for Projects, Team Members, Workspaces and AI Credits, then Payment Information and Invoice Information below. Manage Your Account and Billing

Atarim Account & Billing screen showing the current plan, project and team usage, workspace limits, used credits, and payment options
Warning
Plan changes, seat counts and billing interval affect every member of the workspace, not just your own account. Confirm with your team before changing plan tier or reducing seats.

FAQs

Where can I find my account settings in Atarim?

Select Settings in the navigation bar of your Atarim dashboard.

Do I need admin permissions to change account settings?

In most cases, yes. Settings is off by default in the main navigation for Team Members and Collaborators, and several pages have their own view permissions on top of that.

Where’s the setting that drives client request routing?

Settings, under AI Web Agency > Upsell Machine — fill in your Agency Profile and Rates & Pricing Context there.

Does an empty Rates field break anything?

No — price estimates are simply omitted and neither field on that page is required.

How many categories does The Stack have?

Fourteen. Page Builder is detection-only — Gutenberg is assumed when no third-party builder is found.

Does configuring The Stack install plugins on my clients’ sites?

No. It’s reference data only, telling Atarim’s workflows and AI which tool fulfils each category.

Can I set a different stack for one project?

Yes. On that project’s Stack screen, turn off Inherit from workspace defaults and override the categories you need.

What file types can I upload as Context Files?

PDF and TXT. Several focused files work better than one large document.

Are AI Chat and Trigger Clarity Test off for Team Members by default?

No — both are enabled for every role by default. If someone can’t use them, check whether an Administrator has since switched them off, and check that project’s Manage Access panel.

Do I need to press Save on the User Permissions grid?

No. Each checkbox saves as you change it — look for the Saved! badge beside the heading.

Can a user turn a notification back on that I disabled?

No. Users can narrow their own preferences from their profile, but they can’t re-enable something switched off at workspace level.

What’s the difference between a canned response and a canned prompt?

A response is text your team sends to clients. A prompt is an instruction your AI experts can run wherever you talk to them. The same library holds both.

Is the MCP Server URL different for Claude and Codex?

No — it’s the same endpoint for every agent. The agent selector points you at the right setup instructions.

Why can’t I delete my workspace?

Your default workspace can’t be deleted, and deletion requires the right permission. The Delete this Workspace section only appears on Settings & Access when both conditions are met.

Do White Label and Email Settings change things I’ve already sent?

No. Both apply only going forward — anything sent before still carries the generic default.

Conclusion

Configuring your account settings is a one-time investment that pays off across every client relationship that follows. Agency Brief and the Upsell Machine sharpen the AI's judgment so it knows your work well enough to spot an opportunity and knows when to escalate rather than act alone. White Label and Security shape what clients see and how your team logs in. Communication settings keep everyone informed without manual effort, and Connected Apps extends Atarim into the tools your team already uses.

The one thing worth remembering: saving isn't consistent across Settings. Roughly half the pages need an explicit Save and half save as you go. If a change doesn't seem to have stuck, check the saving table in Step 7 before assuming something is broken — it's the single most common cause of lost work here.

Tips & best practices

  • Use Email Forwarding for External Clients: Set up email forwarding for clients who prefer to receive updates in their inbox.
  • Customize Notifications: Adjust notification settings to ensure relevant team members receive updates without cluttering their inbox.
  • Manage Workspace Settings for Security: Regularly update user permissions to control access to sensitive project information.

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