Analytics & Metrics
Measure how fast work moves, where feedback stalls, and how effort is spread across your projects and your team.
Analytics takes everything recorded across your workspace — tasks created and closed, comments left, approvals given, revisions requested — and turns it into metrics you can act on. It answers the questions that individual tasks cannot: is delivery getting faster, which projects are absorbing the most effort, and is the hold-up on your side or the client’s.
Everything on the screen is scoped to the workspace you are currently in, and covers a rolling 30-day window rather than the full history of the account.
Who this is for
Analytics is not administrator-only, but it is permission-gated. If your role does not carry analytics access, the item will not appear in your left navigation at all. An administrator can grant it under Settings → User Permissions.
The metrics themselves cover the whole workspace regardless of who is looking, so anyone with access sees the same figures.
Opening Analytics
| Tab | What it covers |
|---|---|
| Overview | Headline statistics and charts across the entire workspace. |
| Projects | A per-project table covering task volume, progress, and stage. |
| Team | A per-person table covering completed work, open work, and project involvement. |
Narrowing what you see
Two pickers sit alongside the tabs and apply to the whole screen.
Choosing which metrics appear
The Overview tab is built from two independent sets — statistic tiles across the top, and charts below — each with its own visibility menu.
The statistic tiles
Eight tiles are shown by default:
| Tile | What it measures | Why it matters |
|---|---|---|
| Avg Task Turnaround | Average time from a task being created to being completed. | The single clearest read on delivery speed. |
| Feedback Cycle | How many rounds of feedback work goes through. | High cycles usually mean unclear briefs rather than poor execution. |
| Revisions Per Task | Average revisions each task attracts. | Rising revisions are an early warning on scope creep. |
| Unresolved Comments | Comments still awaiting a response or resolution. | Shows where conversations have been left hanging. |
| Guest Response Time | Average response time of guests — clients and stakeholders. | Separates client delay from team delay. |
| Task Type Distribution | The mix of task types across the workspace. | Shows what your team actually spends its time on. |
| Active Task Percentage | Proportion of tasks currently active. | A quick read on how much is genuinely in motion. |
| High Priority Percentage | Proportion of tasks marked high priority. | A persistently high figure means prioritisation has stopped meaning anything. |
Six more can be switched on from Customize Overview:
| Tile | What it measures |
|---|---|
| AI Time Saved | Estimated time saved through AI actions. |
| Tasks Completed On Time Percentage | Proportion of tasks finished by their due date. |
| Approval Cycle Duration | Average time from a page becoming reviewable to being approved. |
| Average Comments Per Task | How much discussion each task generates. |
| Task Resolution Velocity | How quickly tasks move from created to completed. |
| Revision Reduction Rate | Comments per task this period compared against the previous one. |
The charts
| Chart | What it shows |
|---|---|
| Top Active Collaborators | Who is contributing most across the workspace. |
| Tasks Per User | How task volume is distributed across your team. |
| Inner Circle Participation | Participation levels within your core group. |
| Activity Heatmap | When activity is concentrated across the period. |
| Urgent Tasks Volume | How much urgent work is in play over time. |
| Client Vs Team Contribution Ratio | How much activity comes from clients versus your own team. |
| Most Active Projects | Which projects are generating the most activity. |
The Projects tab
A table with one row per project:
| Column | What it shows |
|---|---|
| Project Name | The project the row refers to. |
| All Tasks | Total task count on that project. |
| Project Created | When the project was added. |
| Progress | How far through the work the project is. |
| Project Stage | The stage the project currently sits in. |
| Status Distribution | How that project’s tasks are spread across statuses. |
Project stages can be opened directly from this table, so you can review and change where a project sits without leaving Analytics.
The Team tab
| Column | What it shows |
|---|---|
| Name | The team member. |
| User Role | Their role in the workspace. |
| Tasks Completed | How many tasks they have finished. |
| Open Tasks | How many are still outstanding. |
| Associated Projects | Which projects they are attached to. |
Known limitations
FAQs
Can I export analytics for a client report?
Not from the dashboard. There is no export control at present, so figures need capturing manually.
What period do these figures cover?
A rolling 30-day window ending today. They are not all-time totals, and the window cannot be changed from the interface.
Can I compare this month against last month?
Only where a tile does it for you. Several metrics compare the current 30 days against the previous 30 and show the direction of travel — Revision Reduction Rate is the clearest example. There is no manual period selector.
Does Analytics include time tracking or logged hours?
No. These metrics are built from task and collaboration activity, not from logged time.
Who counts as a guest in Guest Response Time?
People collaborating without a full team member role — typically the clients and stakeholders you have invited to review work.
Can I add my own metric?
No. You can show or hide what Atarim provides, but the set is fixed.
Do my widget choices affect what my colleagues see?
No. Showing and hiding tiles and charts changes your own view of the Overview tab.
Why does a team member show no completed tasks?
Check whether their work sits in another workspace, and whether a project filter is still applied.
Does Analytics cover every project or only active ones?
It covers the projects in your current workspace. Narrow to a single project with the project picker if you need one in isolation.
Common issues
- Analytics is missing from the sidebar. Your role does not carry analytics access. An administrator can adjust this under Settings → User Permissions.
- Figures look far too low. Check both pickers. A project or user filter left on from an earlier session is the usual cause.
- A tile or chart you used before has gone. It has been toggled off. Check Customize Overview and Customise Graphs.
- Numbers differ from another workspace. Expected. Nothing aggregates across workspaces.
- A metric shows nothing at all. There may be no qualifying activity in the last 30 days. The window is rolling, so older work drops out of the figures.
- Figures dropped after a quiet period. Expected. The 30-day window moves with the calendar, so a slow fortnight pulls averages down even if nothing changed about how you work.
- You cannot find an export button. There isn’t one. Capture the figures manually.
- Guest Response Time is empty. No guests have been invited to collaborate yet, so there is nothing to measure.
Conclusion
Analytics is most useful read as a trend rather than a scoreboard. Turnaround, feedback cycles, and revisions tell you whether your process is improving; Guest Response Time and the client contribution ratio tell you whether a delay is actually yours to fix. Check it on a regular rhythm, and the changes will mean something.
Learn About Activity Tracking and Reporting
Tips & best practices
- Pick a fixed day each month to review Analytics. The window is a rolling 30 days, so reviewing on the same date is what makes your own records comparable.
- Screenshot the Overview at the end of each month. With no export, that is the only record you will have of where things stood.
- Check Guest Response Time before blaming your team for a slipping project — client delay is the most commonly missed bottleneck.
- Reset both pickers before reading anything. A stale filter is the most common cause of numbers that look wrong.
- Use the Team tab to spot uneven workload, not to rank people. Task counts say nothing about task size.
- If High Priority Percentage stays high, the problem is prioritisation rather than capacity.